Compare us to a typical cleaner.
The cleaning industry is crowded. Here's what changes when you work with a commercial-first partner — across the six areas procurement teams ask about most.
Commercial Experience
Most cleaning companies grow out of residential work and bolt on commercial accounts. Aurex was built for commercial from day one — restaurants, offices, medical, and multi-tenant facilities.
Vetting & Training
Cleaning quality is a function of vetting, training, and accountability — not who signs the paycheque. Aurex builds programs around a curated partner network: every crew is background-checked, fully insured and bonded, signed onto Aurex standards, and trained to a written site-specific SOP before they ever step on site.
Insurance Coverage
If your cleaning vendor isn't fully insured and bonded, the liability lands on you. Aurex carries enterprise-grade coverage and provides certificates of insurance on demand.
Quality Audits
Quality you can't measure isn't quality. Every Aurex account is audited monthly against a documented checklist, with photo evidence and a remediation log.
Customer Service Standards
When something goes wrong at 11pm on a Friday, you need a human to answer. Aurex assigns a named account manager to every account and backs them with a leadership team that picks up the phone.
Emergency Response Capabilities
Floods, biohazards, vandalism, post-event cleanups — they don't wait for business hours. Aurex maintains an on-call emergency crew with a documented response SLA.
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